Non-Runner Vehicle Recovery
Recovery for vehicles that will not start or cannot be driven, from wherever they are parked.
When your vehicle will not start
A non-runner cannot be driven onto a truck under its own power, so these jobs usually need winching equipment and a flatbed. Choose non-runner when you book, and contact our support team if your vehicle needs anything beyond a standard recovery.
From a driveway, street or car park
A non-runner can be recovered from wherever it is parked: a driveway, a residential street, a car park or the roadside. Tell our support team how a recovery truck can reach it, for example a narrow lane or a height-restricted car park, so your driver knows before setting off.
What to have ready
Telling us about the vehicle up front means your driver knows what to expect.
- Where the vehicle is parked and how a recovery truck can reach it, for example a driveway, a car park or a garage.
- Whether the wheels turn and the steering moves. Tell our support team about flat tyres or missing wheels.
- The keys, and the destination: your home, a garage or another UK address.
Booking and paying
- You see the full price before you confirm, calculated from your pickup, destination, vehicle and recovery type.
- Your card is authorised when you book, and only charged once your recovery is verified complete.
- You can cancel free of charge from your account until your driver sets off.
Questions about non-runner recovery
Can you recover a car from a car park or driveway?
Yes. Enter where it is parked as your pickup, and tell our support team about anything that affects access, such as a height barrier or a locked gate.
How is a non-runner priced?
Like every booking: from the distance between pickup and destination, your vehicle and the recovery type, shown in full before you confirm.
The vehicle has not been used for a long time. Can I still book?
Yes. Tell our support team about its condition before your driver sets off, so they know what to expect.
Related recovery services
Breakdown Recovery
Whatever the fault, a vetted driver matched to your location, with your full price shown before you confirm.
Car Recovery
Flatbed and standard towing for cars, with a vetted driver matched to your location.
Accident Recovery
Fast, careful recovery for collision-damaged vehicles, handled with the right safety protocols.
Ready to book non-runner recovery?
See your full price upfront and get matched with the nearest available vetted driver.